Frequently Asked Questions
Everything you need to know about your tickit® style journey.
How do I determine my correct size?
We provide a detailed size guide on every product page. If you are between sizes, we generally recommend sizing up for a more comfortable fit, or checking the specific fabric elasticity mentioned in the description.
What is your return policy?
We offer a 30-day return window for all unworn items with original tags attached. Simply visit our returns portal to generate a prepaid shipping label and start your refund or exchange process.
When will my order ship?
Standard orders are processed within 1-2 business days. Once shipped, you will receive a tracking number via email. Domestic delivery typically takes 3-5 business days.
Do you ship internationally?
Yes, tickit® ships to over 50 countries worldwide. International shipping rates and delivery times vary by location and are calculated at checkout.
How should I care for my tickit® garments?
To maintain the longevity of your clothes, we recommend washing in cold water with similar colors and hanging to dry. Specific care instructions can be found on the inner care label of each piece.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, Google Pay, and flexible financing options like Klarna and Afterpay.